Students who lost their smart cards should call the following numbers or personally reports that his/her card is stolen-lost. Then smart card will be blocked.
Phone Number of Smart Card Center : 301 20 21/22
Phone Number of Inciraltı Office : 412 2178
– The student who has lost his/her card completes the documents of lost or stolen item demanded by the Registrar’s Office.
– He/she pays 20 Turkish Lira in the account of DEU Strategy Development (IBAN No: TR92 0001 0026 1637 7117 2954 20) at Ziraat Bank. The student submits the completed documents and the bank receipt to the related Student Affairs.
– Faculty/Institution/School/Vocational School of Student Affairs Office notifies the Smart Card Centre via e-mail that they have received the documents and the bank receipt. Then the Student Affairs Office sends the student to the Smart Card Centre/ İnciraltı Smart Card Office with a copy of the bank receipt.
– The Smart Card Centre issues a new card on the basis of the bank receipt submitted by the student and the e-mail sent by the Student Affairs Office. The new card is given to the student by signature at the Smart Card Centre and Inciraltı Smart Card Office.